FAQs

Please click “Request BETA Access” and submit the following form. A member of our team will get back to you about your application. We have limited spots available at this time

Prices are shown in our app next to each therapist, and vary depending on the therapist, their location, the type of therapy being provided, and the method or duration of therapy (such as chat vs video call). All prices will be clearly shown in the app before you start treatment

Currently we require all therapists to be fluent in English, however you can search in the app for other languages that the therapist may have indicated on their profile they provide therapy in

If you are signed up for a monthly membership, you may cancel any time within the app, under My Account -> Subscriptions, or by reaching out to us via email or our website contact form

You may use the flag icon on the main menu of the mobile app to report a bug. Your feedback is very important to us improving our product

We are currently working through an issue with Apple regarding payments. We are proud to offer e-check payments for our US customers while we resolve this issue